These Terms and Conditions (“Terms”, “Agreement”) are an agreement between RoomGuru Sdn. Bhd. (“RoomGuru”, “us”, “we”, or “our”) and you (“User”, “you”, or “your”). This Agreement sets forth the general terms and conditions of your use of the roomguru.co website and any of its products or services (collectively, “Website” or “Services”).

1. Acceptance of Terms

By accessing and using our Website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to abide by these Terms and Conditions, you are not authorised to use or access the Website.

2. Services

RoomGuru provides property management services designed to help property owners maximise their rental income through short-term rentals. All services provided by RoomGuru are subject to these Terms and Conditions.

3. Use of Website

• Permitted Use: You are granted a non-exclusive, non-transferable, revocable licence to access and use the Website strictly in accordance with these Terms.
• Prohibited Use: You must not use the Website for any unlawful or prohibited purpose. You may not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website.

4. User Responsibilities

• Compliance: You agree to use our Website in compliance with all applicable laws and regulations.
• Prohibited Activities: You must not engage in any activity that disrupts or interferes with our Website or Services, including but not limited to hacking, spamming, or distributing malware.
• Content: You are responsible for any content you upload or post to our Website. You must not post any content that is unlawful, offensive, or infringes on the rights of others.

5. Intellectual Property

• Ownership: All content on the Website, including text, graphics, logos, and software, is the property of RoomGuru or its licensors and is protected by intellectual property laws.
• Licence: RoomGuru grants you a limited, non-exclusive, non-transferable licence to use the Website for personal, non-commercial use. You must not reproduce, distribute, or create derivative works from any content on the Website without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by applicable law, RoomGuru shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of the Website or Services, (ii) any unauthorised access to or use of our servers and/or any personal information stored therein, (iii) any interruption or cessation of transmission to or from the Website, and (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Website by any third party.

7. Indemnification

You agree to indemnify and hold RoomGuru, its affiliates, officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Website or Services, or your violation of these Terms and Conditions.

8. Disclaimers

• No Warranty: The Website and Services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. RoomGuru makes no warranty that the Website will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
• External Links: The Website may contain links to third-party websites or services that are not owned or controlled by RoomGuru. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that RoomGuru shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

9. Privacy

Your use of our Website is also governed by our Privacy Policy. Please review our Privacy Policy, which sets out how we collect, use, and protect your personal data.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts located in Malaysia to resolve any dispute arising out of these Terms and Conditions or the use of the Website or Services.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and RoomGuru regarding the use of the Website and Services and supersede all prior and contemporaneous written or oral agreements between you and RoomGuru.

13. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on this page. You are advised to review these Terms and Conditions periodically for any changes. Changes to these Terms and Conditions are effective when they are posted on this page.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

RoomGuru Sdn. Bhd.
Email: stay@roomguru.co
Phone: 010-5268970
Address: 88A, Jalan Eko Botani 3/3, 79100 Iskandar Puteri, Johor, Malaysia


Effective Date: 15 June 2024